Last updated: (July 2018)
Shipment processing time
All orders are processed from our warehouse within 5 business days of the order being placed. Orders are not shipped or delivered on weekends or holidays. Shipment will arrive in between 10-20 business days after the shipment date, depending on the availability of the carrier provider and location. We do apologize that shipment delay may occur if the shipment requires Customs clearance or inspection, transportation delay caused by carrier service or if we are experiencing a high volume of orders.
We have a fixed shipping rate of $5.99 USD to all destinations worldwide.
Shipment confirmation & Order tracking
A tracking number will be provided to you in your Shipping Confirmation email. You may use the number and track your order at www.17track.net.
Customs, Duties and Taxes
Make Goodies is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Missing or Wrongly shipped items
For missing or wrongly shipped items, please contact us at firstname.lastname@example.org. Please quote your transaction reference number (Order #) and provide us with a proof (image file size should be below 1MB). We will be more than happy to reship you the correct item with no extra cost and we will not ask for the item that was wrongly sent to you back! You may keep it as a gift from us.